I Face Missing Deposit on Melbet and Unresponsive Support

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Mustafa
July 05, 2025 2:18 pm
220

I deposited ₺1,000 into my Melbet account, and although the money was withdrawn from my bank account, it never appeared in my Melbet balance. I immediately contacted customer support to report the issue, but their response was extremely slow and unhelpful. Despite writing to them multiple times, I received no clear answers—only vague replies like “your transaction is in queue.”

This lack of transparency and support for such a simple deposit process has been incredibly frustrating. I haven’t even started using the platform yet, and I’m already regretting my decision. No one should have to go through this much trouble for a ₺1,000 deposit.

The financial loss and the wasted time have left me deeply dissatisfied. I urgently request that my ₺1,000 be credited to my Melbet account immediately, along with a proper explanation for this delay. Please improve your payment processing and customer service so other users don’t experience the same frustration. I expect a prompt resolution to this matter.

August 19, 2025 11:33 am (1 month after complaint)

We’re pleased that your issue has been resolved. Please know that our team is always here to assist you whenever needed.

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