I bought an LG washing machine from Media Markt in April 2024. Shockingly, after just four months of normal use, the machine started to rust! I immediately called customer service, and the technician blamed it on “user error.” Seriously? A brand-new machine rusting that quickly isn’t normal.
I refused to accept that excuse and filed a complaint with the Consumer Arbitration Board. Thankfully, they ruled in my favor and approved a product exchange. I went back to Media Markt, and they said they would either replace the product with the same model or issue a refund. I explained I didn’t want the same model because I feared the same issue would happen again. I offered to pay the difference for a different model, but they refused.
On November 19, 2025, the LG W4W8BVKKWHM.ABWPLTK washer-dryer I purchased from Media Markt was found damaged when the service team unboxed it for installation. There were multiple dents and defects on the body and top of the machine. The service technicians did not file a report; they only said they...
I purchased an LG washing machine from LG Brandshop CNG at Teras Park Mall, Denizli, in July 2024. From the very start, the machine has been tearing, ripping, and damaging my clothes, including newly purchased ones. Every item I’ve washed has been ruined. The service provider, Kantar Mühendislik, i...
About a year and a half ago, I bought an LG washing machine, and I'm not happy with the rust problem it has. Back in 2009, I had a Siemens washing machine that I used for a good 13 years. Surprisingly, I never had any issues with rust on the outside or problems with the motor. When I called the serv...
I went to the Consumer Arbitration Board due to the problems with the LG F4V9BCP2EE brand washer dryer. I won. However, despite the legal period having expired, an e-mail was sent to the Consumer Arbitration Board illegally and they are keeping me waiting. They are not refunding my money. They have ...
On May 29, 2024, I purchased an LG DFC-425 dishwasher. A few months later, I noticed a crack on the upper part of the dishwasher door, as shown in the attached images. Despite there being no signs of impact or damage, the crack appeared. I promptly reported the issue to LG customer service, who conn...
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