As an airport employee, I often grab a quick bite due to the nature of my job. At around 4:00 AM, I ordered fries and chicken nuggets from the McDonald's branch at Istanbul Airport. To my disappointment, both items were stale. The nuggets, in particular, were concerning as they are a chicken product and could pose health risks if not fresh.
Despite paying a premium for food at the airport, the quality was shockingly poor. If I experience any health issues due to the stale food, I want it to be on record. It’s frustrating to see that both product quality and staff service standards have significantly declined in major chain restaurants across Turkey. Please address this issue immediately. Customers deserve fresh, safe, and high-quality food for the price they pay.
I just had a pretty disappointing experience ordering a hamburger from McDonald's at the Kayseri Alparslan branch. The hamburger was old, and to top it off, the nugget inside was raw. The cola that came with my order was so watered down it barely tasted like soda at all. It's pretty alarming that an...
About two weeks ago, my mother and I bought two hamburgers, desserts, and colas from the McDonald's branch in Sincan, Ankara. We didn’t eat our order there but consumed it elsewhere. Within less than half an hour after eating, I became seriously ill; I felt nauseous, vomited, and suffered stomach pa...
On October 13, 2025, at around 9:45 p.m., I placed an order from McDonald’s MarkAntalya branch in Antalya. However, my meal was completely cold, the staff was extremely inattentive, and the counters were in very poor hygienic condition. I especially had trouble communicating with the staff to collec...
On Saturday, November 22, 2025, I ordered the 2-piece Chicken Royale menu from the Burger King branch located in Istanbul, through the Tıkla Gelsin app. While eating the second burger in the menu, I noticed a strong and unpleasant smell of oil; I felt that the product was neither fresh nor safe to c...
On October 12, 2025, at around 10:30 p.m., I placed a drive-thru order for four Big Macs at the McDonald’s. When I received my order, the fries, colas, and crispy chicken were in the bag — but all four Big Macs were missing. We live in Pendik and had picked up the order on the way home, so we only n...
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