Kübra Ka**is the cashier at the Mango Aqua Florya Shop. She has disrespectful behaviors and she is really rude. I lost my credit card and tried to return my item to this shop. However, she did not finish the return process because of missing card info. I have explained to her about the losing process, but she said that the card is necessary. I want my money back and to return the product. The credit card is lost; it is simple. She still said that you need to approve that I have approved with bank SMS, but she did not accept that.
I recently visited Mango to exchange a product that was unused, with the tags and receipt still intact. Despite this, the staff refused to process the exchange, claiming the item smelled of perfume. This is absurd, as I have not used the item, and it doesn’t even have a scent of perspiration or any ...
I noticed that the zipper of the dress I bought from the Mango Marmara Forum branch was bursting after I purchased it. There was no statement indicating that it was defective. When I went to the Mall of Mango branch to exchange it, I observed the same dress, in the same size, on sale again, but with...
I bought a bag from their website, and my order initially showed as "accepted." But the very next day, my shopping cart displayed, "Your cart is empty"! To make matters worse, the money was already debited from my bank account, and my bank confirms there's no issue on their end. Why did this happen...
I sent the products I bought from the Mango Turkey website for return, but my return is not being realised and they ask me for a cargo tracking code, but I did not receive the tracking code anyway, I never thought that I would have such a problem because I sent it with the agreement code on the mang...
On Sunday afternoon, July 27, 2025, while I was checking out at the Mango store in Akasya Mall, an employee named F** E*** acted in an extremely rude and unprofessional manner. As I stood at the register, this staff member bumped into my shoulder and walked past me without offering an apology or eve...
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