It has been over a month, and I still haven’t received my refund from Mango. I called Mango customer service on February 4, 2025, at 16:22, and the representative named S* was beyond unprofessional. Instead of helping, they told me to get lost and hung up on me!
I called back twice, and each time, they yelled at me and slammed the phone down. This is completely unacceptable—not only is Mango withholding my refund, but they also allow their employees to insult customers.
A brand like Mango should have trained staff who know how to speak to customers with respect. I expect an immediate refund and action taken against this employee.
On September 19, 2025, at 9:24 AM, I called Mango’s head office customer service and had one of the most unpleasant experiences I’ve ever faced with a major brand. The representative was extremely inattentive, dismissive, and even displayed a mocking, ego-driven attitude instead of providing any ass...
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
I ordered a bag from Mango on January 23, expecting it to be delivered within 22 business days. If it doesn't arrive by then, I expect my issue to be resolved. I've called customer service so many times, I've lost track. It's February 23rd, and 22 business days have gone by without receiving the del...
I'm really disappointed with Mango's customer service. I placed an order on January 24th and was given the run-around for weeks, being told that my order was on its way. But then, out of the blue on the evening of February 17th, they suddenly cancelled my order and refunded my money. It's as if they...
On November 29, 2025, I placed an order on Mango’s online store. While my order was still being prepared, one of the items was canceled unilaterally by the company due to a stock error and was never shipped to me. When I called customer service, I was told that once my order is delivered, the amount...
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