I placed two orders from Mango Online on January 20th and to this day, I have yet to receive any information regarding the status of my orders (DF5GDK and DF5F9J). I have been waiting for 10 days now and I am extremely disappointed with the lack of communication from the company. I am requesting a refund for my orders as I am no longer confident in the reliability of Mango Online. The lack of information and poor customer service is causing me to lose trust in the company. I hope that my grievances can be addressed and resolved as soon as possible. I would not recommend Mango Online to anyone until they improve their communication and customer service.
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
The delivery time for the product was significantly delayed and I have yet to receive my shipment. Despite being told that the delivery would be arriving soon, I have not been provided with a tracking number and it is impossible to determine the whereabouts of my purchase. The customer service provi...
My order from the Mango online store, which I placed on the 9th of December, arrived on the 10th of the same month. When I opened the package, however, I discovered that they had sent me the incorrect order. Instead of sending me the items that I had ordered, they had sent the items that someone els...
Mango did not properly process my orders with the reference codes dmkub0 and dm8tq, which has made me very upset. Despite the fact that all of the items from these orders were returned in the hopes of receiving refunds, only three of the eight items returned have been processed for refunds. Surprisi...
I ordered from Mango on 25/12/2024, and now, on 17/01/2025—22 days later—it still says "in progress." This delay and poor communication make me feel truly overlooked as a customer. It's frustrating to experience such inadequate order management, particularly when I had faith in the brand to meet dea...
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