My order from the Mango online store, which I placed on the 9th of December, arrived on the 10th of the same month. When I opened the package, however, I discovered that they had sent me the incorrect order. Instead of sending me the items that I had ordered, they had sent the items that someone else had ordered to me by accident. I got in touch with the customer service department and promptly returned the package. Despite this, my order has not been fulfilled and I have not been refunded even though it has been 10 days since I placed it. I would appreciate it if you could either immediately send my order or issue a refund. The quality of your service is extremely frustrating and aggravating.
I placed two orders from Mango Online on January 20th and to this day, I have yet to receive any information regarding the status of my orders (DF5GDK and DF5F9J). I have been waiting for 10 days now and I am extremely disappointed with the lack of communication from the company. I am requesting a r...
My order has not been delivered to me even though I made the purchase at the mango store exactly one month ago. I have made a number of attempts to get in touch with the customer service department, but they are currently unavailable. They provide the option to send a message; however, despite the f...
To this day, December 28th, I still have not received the item I ordered. I checked the app and it says it's ready to go. I placed an order for a new product on January 1 and it is still being processed. There is no phone response from Mango's customer service department. That's incredibly careless ...
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
On November 23rd, I ordered two items, which were delivered to me after 14 days. However, one of the items did not arrive, and instead, a completely different item was sent. When I called to report the situation, I demanded the correct item to be shipped. I was told to return the item, track it in t...
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