1

Mango Makes Unfair Profits By Using Customer Money

Yavuz
Yavuz
Mango
December 8, 2023 9:55 AM36

The products that I purchased through the Mango website were displayed on the system as cargo was given over 20 days, and the money-back process was started after 1 day. When I interviewed customer service on the subject, they stated that the cargo in Yurtiçi Kargo may be "lost" and the "automatic" return policy process is initiated on this. The products are still available in stock and paid with a credit card. They doubled the price, used my money, and canceled my purchase. Without giving me any information, since there is no legal or moral basis for my victimization by using my money for 20 days (with my return for 50 days), I expect this process to be resolved promptly and my victimization (reposting with the products in stock). Otherwise, I would like to state that I will apply to the Consumer Court in Turkey as of Monday.

Comments

Similar Complaints

3

Mango Did Not Process My Return and Kept My Money Without Support

Egemen
Egemen
Mango
November 21, 2024 2:30 PM32

I sent the products I bought from the Mango Turkey website for return, but my return is not being realised and they ask ...

I Face Refund Delay and Can’t Cancel My Mango Orders erltxb and erıts3

Ece
October 13, 2025 9:57 PM27

On September 27 and 29, 2025, I placed two separate orders on Mango’s official website, with order numbers erltxb and er...

My Money Was Taken by Mango, The Shipping Has Not Arrived!

Çiğdem
Çiğdem
Mango
January 3, 2024 12:34 PM244

I made a purchase from Mango online on December 18, 2023, and the product was shipped on the same day. However, I couldn...

My Money Was Taken by Mango, The Shipping Has Not Arrived!
My Money Was Taken by Mango, The Shipping Has Not Arrived!
1

Undelivered Products Since 1 Month By Mango!

Minel
Minel
Mango
October 16, 2023 10:20 AM61

I specifically selected the products I ordered from Mango online on September 14, 2023, without the "delivery within 22 ...

1

Mango 36 Days Late Shipping And Irresponsible Customer Service

Elif
Elif
Mango
November 28, 2023 11:31 AM61

MANGO TURKIYE If you want to have a horrible customer service experience and waste a significant amount of your time, go...