The products that I purchased through the Mango website were displayed on the system as cargo was given over 20 days, and the money-back process was started after 1 day. When I interviewed customer service on the subject, they stated that the cargo in Yurtiçi Kargo may be "lost" and the "automatic" return policy process is initiated on this. The products are still available in stock and paid with a credit card. They doubled the price, used my money, and canceled my purchase. Without giving me any information, since there is no legal or moral basis for my victimization by using my money for 20 days (with my return for 50 days), I expect this process to be resolved promptly and my victimization (reposting with the products in stock). Otherwise, I would like to state that I will apply to the Consumer Court in Turkey as of Monday.
I sent the products I bought from the Mango Turkey website for return, but my return is not being realised and they ask me for a cargo tracking code, but I did not receive the tracking code anyway, I never thought that I would have such a problem because I sent it with the agreement code on the mang...
On September 27 and 29, 2025, I placed two separate orders on Mango’s official website, with order numbers erltxb and erıts3. It has now been around 20 days, yet neither order has been shipped, and I’m unable to cancel them through the system. I contacted Mango customer service twice regarding this...
I made a purchase from Mango online on December 18, 2023, and the product was shipped on the same day. However, I couldn't track it, as there is no cargo tracking number. Despite the expectation of delivery the next day, it did not arrive, and I waited for two days. In the application, it shows as i...
I specifically selected the products I ordered from Mango online on September 14, 2023, without the "delivery within 22 business days" statement, hoping for a quick delivery. However, Mango canceled one of my products due to stock issues. When the other items didn't arrive either, I contacted custom...
MANGO TURKIYE If you want to have a horrible customer service experience and waste a significant amount of your time, go for it. Believe me, the late arrival of the product is not even a problem anymore. I never expect a hassle-free experience when shopping at Mango TURKIYE, but this is really inter...
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