I Face Mango App Refund Problem After Returning Six Items

On Monday, September 28, 2025, I made a purchase of ₺22,112.62 through the Mango mobile app (Order No: ERK8RE). Shortly after completing the transaction, I requested to cancel the order on the same day. However, Mango rejected my cancellation request, citing a system error, even though I have the le...

I placed an order for two items through the Mango app on November 11, 2023. I chose the option for in-store delivery. On November 13, I received an email stating that my order was delivered to the store. When I went to the store two days later, I was told that the items had not arrived, and I was ad...

I can't believe what happened when I bought things from the Mango Mobile app worth TL 5,849.94 on January 31, 2023. Since I was going out of town, I chose to pick up my orders at the store, and they came 15 days later with the option to buy from the store. I sent back two packages I hadn't tried, an...

I sent back one item from my Mango order of 5 items. I didn't get my refund of 2,899.99 ₺ by December 14th, so I reached out to your customer support. In my Mango app, I saw that instead of getting a refund for the long recycled wool coat worth 2,899.99 ₺, it showed information about the refund for ...

I used the Mango app to buy something on November 19, 2023. The order number is DT3M46. Mango had to cancel one product because there weren't enough items available. I had to wait for my delivery, but they didn't refund the canceled item until December 1, 2023. I finally got my refund for the item t...