Mahindra delays service and parts for months, how can I get faster support?

Start by raising a formal complaint with Mahindra customer care and your dealer, making sure to include full details like vehicle number, service dates, and pending parts.

You can call or email their official support ([email protected]), which is the first required step in their resolution process.

If there’s no response within a day or two, escalate your case to the Regional Customer Care Manager or higher management, as Mahindra has a structured escalation system up to head office level. Cases often move faster once escalated beyond the dealer level.

If delays continue, push your case publicly on Xolvie since companies tend to respond faster when issues are visible.