Magnum Refuses to Replace Spoiled Ice Cream

Magnum Refuses to Replace Spoiled Ice Cream
187

I purchased Magnum mini ice cream from the A101 market. It turned out to be spoiled. Although I didn't have the receipt from A101, the cashier knew I bought it from there. She informed the manager, but the manager refused to replace it, claiming that it was sold everywhere. Despite the cashier's insistence that I bought it from their store, they didn't exchange the ice cream. I'm dissatisfied with this store's service.

September 11, 2023 9:43 AM (1 day after complaint)

Hello, You can be sure that we will consider your feedback on our products and services as an opportunity to improve ourselves. We will review the matter you have conveyed and provide you with information as soon as possible. For any assistance you may need regarding your requests, you can reach us through our free consultation line. Best regards, Unilever

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