1
Arzu is completely dissatisfied with the result

Mango Refused My Exchange Request - Unacceptable Customer Service

profile
Arzu
June 24, 2024 2:29 am
112

I received a gift that was the wrong size, so I asked for an exchange, but unfortunately, my request was denied. I received no help whatsoever, and to add insult to injury, I was sarcastically advised to give away the ₺2,000 item to someone else. The manager at the Mango store in Antalya Terracity displayed extremely disrespectful behavior. I've never experienced such subpar service before.

Progress
Progress

June 24, 2024 12:52 pm

The following text translates from Turkish to English as:

"A gift worth 2000 TL was purchased from your store by my son and daughter during the holiday. Despite the product still having its tag, it was absolutely not exchanged, and I was even mockingly told to gift it to someone else."

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Gülin is completely dissatisfied with the result

Mango Ankara Cepa Store: Uncooperative Staff and Gift Exchange Hassles!

profile
Gülin
November 22, 2023 11:37 am
80
Mango Ankara Cepa Store: Uncooperative Staff and Gift Exchange Hassles!
Mango Ankara Cepa Store: Uncooperative Staff and Gift Exchange Hassles!
Mango Ankara Cepa Store: Uncooperative Staff and Gift Exchange Hassles!
Mango Ankara Cepa Store: Uncooperative Staff and Gift Exchange Hassles!
+1
1
Lale is completely dissatisfied with the result

Mango Denied Product Exchange on My Birthday

profile
Lale
June 13, 2023 10:10 pm
52

I Face Refusal from Mango to Reissue My Birthday Gift Code After Size Issue

profile
Fatma
July 28, 2025 12:56 pm
11

Mango Denied Size Exchange Because of Lack of Receipt

profile
Sultan
May 21, 2023 12:05 am
44
Report a Similar Issue