I received a gift that was the wrong size, so I asked for an exchange, but unfortunately, my request was denied. I received no help whatsoever, and to add insult to injury, I was sarcastically advised to give away the ₺2,000 item to someone else. The manager at the Mango store in Antalya Terracity displayed extremely disrespectful behavior. I've never experienced such subpar service before.
The following text translates from Turkish to English as:
"A gift worth 2000 TL was purchased from your store by my son and daughter during the holiday. Despite the product still having its tag, it was absolutely not exchanged, and I was even mockingly told to gift it to someone else."
A present that I had purchased in Istanbul for my twin daughters but had shipped to my address in Ankara came in the incorrect size. Despite customers' best efforts, the unhelpful staff at Mango Ankara Cepa was unable to process their currency exchange requests. Can Mango provide a replacement that ...
When I went to the Ankara 365 Mall Mango store to exchange a gift I got from the Mango online store for my birthday, it was a disappointing experience. The store manager and staff treated me rudely and harshly when they told me I couldn't exchange items I bought online; I could only change the size....
Mango had generously gifted me a ₺300 birthday discount code, which I used to make a purchase. Unfortunately, the size didn’t fit, so I contacted customer service to request a new code so I could reorder the item in the correct size. What followed was beyond frustrating. A representative named G***...
Around May 8th, I went shopping at the Mango store in Ankara Ankamall and got something new for my wardrobe. But when I tried to swap it for another size, I ran into a problem. They wouldn't help me because I didn't have a receipt. puzzling really... what kind of era is this where you can't even do ...
I recently visited Mango to exchange a product that was unused, with the tags and receipt still intact. Despite this, the staff refused to process the exchange, claiming the item smelled of perfume. This is absurd, as I have not used the item, and it doesn’t even have a scent of perspiration or any ...
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