Lunchbox Marmara Park Staff Member Displays Open Disrespect to Customers
On August 22, 2026, at approximately 13:00, I visited the Lunchbox branch at Marmara Park Mall for breakfast. A staff member identified as E*** Bey exhibited an overtly bored, reluctant, and indifferent attitude while taking our order. Throughout our meal, the employee subjected our table to intrusive and uncomfortable staring, creating an intensely unwelcoming atmosphere.
As we stood up to leave, the same employee audibly remarked, "hele şükür" ("finally"), in direct earshot of our table. Treating paying customers with open contempt and hostility is utterly unacceptable for a reputable dining establishment and reflects a severe failure in frontline employee training and service quality.
I demand that Lunchbox corporate management conduct an immediate internal review regarding E*** Bey at the Marmara Park branch, enforce appropriate disciplinary action and customer-service retraining, and provide written confirmation of the corrective steps taken to address this incident.
