A one-week delay is not necessarily unusual for furniture and home décor retailers, especially if the item is made to order, shipped from a warehouse with limited stock, or was purchased during a promotion.
However, if your order was advertised as in stock and shipped within a few days, it is reasonable to expect tracking information or a status update by now.
Check your order confirmation and any shipping estimates provided at checkout. Also review your spam folder for dispatch emails and log in to your Love in Loft account, if available, to see whether the order status has changed since purchase.
If there has been no shipment notification, tracking number, or response from customer service after a week, consider filing a complaint on Xolvie to seek a resolution.
