I purchased the L’Oréal Revitalift Eye Contour Serum from a Gratis store, trusting and liking the brand. However, the product noticeably turned yellow in a very short time—within about one month. Since this is a product used around the eye area, which is extremely sensitive, the fact that it changed color so quickly made me uneasy and concerned about my health.
When I use the product, I also experience a burning sensation around my eyes. Combined with the discoloration, this has completely shaken my trust in the product.
Because I threw away the receipt, I haven’t been able to contact the store or customer service so far. However, I still expect a clear explanation of why the product ended up like this. I want to know whether the product has gone bad, whether it could harm my eye health, and whether this issue is due to a product defect.
Since the eye area is very sensitive, I request that the product be replaced with one that does not have this yellowing issue and can be used safely. I also expect a detailed explanation regarding this situation.
I’ve been using your products regularly for years and have always been satisfied—until now. For the first time, I’ve encountered a problem that really concerns me. I noticed that my L'Oréal Revitalift Eye Serum has changed color—it turned yellow, even though I’ve stored it properly and used it as di...
I have been using L’Oréal Paris Revitalift Filler Eye Serum for about two months, and today I noticed that both the color and the consistency of the product have changed. At first, I thought it was normal, but over time the product’s appearance and texture became noticeably different. I purchased t...
I’ve been using the L’Oréal Paris Revitalift Filler Eye Serum, and this was actually my second time purchasing the product because I was satisfied with the first. I had been applying it regularly, but after about a month and a half of use, I noticed a change in the texture and appearance of the seru...
I have been using L'Oreal Revitalift Eye Serum for a while, but recently I noticed that the serum, which was originally clear, has started turning yellow. There is still a significant amount of product left, but I am now unsure if it is safe to use. I haven't overused the serum, and after searching...
I purchased the L’Oréal Revitalift eye serum from a Gratis store about one month ago. From the very first use, the applicator tip has been scratching the skin around my eyes and causes pain during application. Because of this, I cannot use the product comfortably and am unable to experience the bene...
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