LinkedIn is ignoring me after I opened a ticket for duplicate charges — how can I speed up the process?

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Xolvie
Xolvie Resolution Specialist August 01, 2025 5:04 pm

If LinkedIn doesn’t respond after you opened a ticket for duplicate charges, you can take action to speed up the process and protect your money:

• Resubmit the complaint via https://www.linkedin.com/help/linkedin/solve, selecting “Billing Issues” > “Duplicate Charges.” Include the number of the previous ticket and request that the case be escalated urgently.

• Attach clear evidence: a bank statement showing the duplicate charges, exact dates, and the receipt or invoice available at website.

• At the same time, write from another account (if you have access) or ask someone else to mention your case to LinkedIn support — this can sometimes speed up visibility.

• If the charge was recent, ask your bank to initiate a chargeback for the duplicate amount. Your bank may issue a refund while LinkedIn processes the case.

• Keep screenshots and records of all interactions. If the case stalls, you can present everything to financial services authorities.

❗ If the issue remains unresolved, consider filing a complaint on Xolvie to raise awareness and inform others.

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