LG shouldn't put us in a tough situation under the guise of service fees, but they don't give us any other options. Since we couldn't figure out why our washing machine was giving us an error code, we called for service. The technician came and told us that a small object was stuck in the drum, which caused the error code. With a smirk on their face, they casually mentioned that we should clean the drum once in a while and then demanded 200 TL right away, saying we wouldn't forget this time. When all I have is a disability pension, it's frustrating to have money taken from me without my permission. I'm upset about both the money and the way it was treated. It would have been better if they knew how to help us from afar and didn't have to force us to give them money. LG won't be my next choice.
Our LG washing machine broke down over the weekend. I called LG several times and requested repairs. When I called customer service today after returning from the holiday to find out the situation, they told me that they could not reach me and that they even came to the house, but no one was there. ...
From the very first day we bought our LG washing machine, it has had spin cycle issues. Recently, the problem became unbearable—the machine would get stuck mid-cycle with clothes and water still inside, refusing to spin. We called customer service, but the technician kept delaying the visit with “to...
I purchased an LG washing machine 15 days ago, but from the very first day, water has been leaking from the detergent tray. I contacted customer service, and a technician came to inspect it. However, they claimed there was no issue and charged me ₺500 under the pretense of "user error." The problem...
Our washing machine, which we bought 15 months ago and is still under warranty, is being sent to the service for the second time. The first time we took it, problems with tearing our clothes started (we were sure that the warranty also covered this because they claimed the machine was sold with a no...
I purchased an LG washing machine, and for two years, it has been nothing but trouble. The machine has had continuous malfunctions, and at least five service visits have failed to resolve the issue. Each time, the technicians make excuses, perform temporary fixes, and leave—only for the same problem...
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