I bought my LG washer 1.5 years ago, and now it's rusting! I bought a Siemens washer in 2009 and had it for 13 years without any rust or motor problems. When I called for help with a problem with the shock absorbers, they told me that if I got new shocks, I could go another 10 years without any problems. In order to get something better, we chose LG. After using it for a year and a half, it started to rust. MTV Electronics authorized service was contacted, photos were sent, and it was declared out of warranty. led me to the 444 call center, which then sent me to WhatsApp without solving the problem. Even though the expert was helpful on-site, when he called, he said rust wasn't covered and wanted 2,500 TL to replace the part. Not acceptable! During the warranty period, rust that hasn't been damaged or scratched is not okay. I want to get a new appliance within the warranty period
About a year and a half ago, I bought an LG washing machine, and I'm not happy with the rust problem it has. Back in 2009, I had a Siemens washing machine that I used for a good 13 years. Surprisingly, I never had any issues with rust on the outside or problems with the motor. When I called the serv...
My LG washing machine broke down in December 2024, and I’ve been stuck in a cycle of delays and unresolved issues ever since. I filed a service request, and a technician was sent to inspect it. They ordered a new shock absorber, came back later to install it—but the loud noise issue was still there....
Hello, we purchased an LG washing machine just 4 months ago, and it’s already damaging our clothes. It’s tearing fabric during normal cycles, and despite multiple complaints, no one is taking responsibility. When the service team finally came, they charged us ₺700, only to say there was “no issue” ...
I purchased an LG washing machine from a store in Aydın less than two years ago. The machine is still under warranty. Recently, it started leaking water and making excessive noise. Eventually, it even began tripping the circuit breakers in my home, forcing me to call for service. When the authorize...
From the very first day we bought our LG washing machine, it has had spin cycle issues. Recently, the problem became unbearable—the machine would get stuck mid-cycle with clothes and water still inside, refusing to spin. We called customer service, but the technician kept delaying the visit with “to...
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