I purchased an LG washing machine from a store in Aydın less than two years ago. The machine is still under warranty. Recently, it started leaking water and making excessive noise. Eventually, it even began tripping the circuit breakers in my home, forcing me to call for service.
When the authorized service team inspected it, they confirmed that the issue originated from the machine itself — not from any user error. They explained that there is a chronic defect in the heating element (resistance), which caused both the water leakage and the electrical leakage.
It is extremely disappointing that a brand-new washing machine developed such serious problems so quickly. I trusted LG for its supposed reliability, but this experience has been a huge letdown. I demand that LG take full responsibility for this manufacturing defect and either repair the machine properly or replace it under warranty. I expect a swift and serious response.
I purchased an LG washing machine 15 days ago, but from the very first day, water has been leaking from the detergent tray. I contacted customer service, and a technician came to inspect it. However, they claimed there was no issue and charged me ₺500 under the pretense of "user error." The problem...
Hello, I purchased two LG washing machines in April, and while one works perfectly, the other has been problematic from the start. We installed the machine in the 6th month, and from the first use, it failed to spin properly and was extremely noisy. I reported this issue to the service in the 7th mo...
Hello, we purchased an LG washing machine just 4 months ago, and it’s already damaging our clothes. It’s tearing fabric during normal cycles, and despite multiple complaints, no one is taking responsibility. When the service team finally came, they charged us ₺700, only to say there was “no issue” ...
I am writing to report a critical safety issue involving an LG washing machine under warranty (Model: F4V5RGPOW.ABWPLTK, SN: 111PWNFLK567), and the concerning response from LG Turkey that followed. On May 17, 2025, during regular use, the machine suffered an electrical malfunction that caused a fire...
I purchased an LG washing machine, and for two years, it has been nothing but trouble. The machine has had continuous malfunctions, and at least five service visits have failed to resolve the issue. Each time, the technicians make excuses, perform temporary fixes, and leave—only for the same problem...
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