Lefties Order Not Shipped or Cancelled
I placed an order for 7 pieces on the Lefties website about a week ago from Antalya, Konyaaltı, and my order number is 90067000547. I paid a total of 6,676₺ for this order. Despite the time that has passed, my order has not been shipped, and I have not received any clear information about when it will be dispatched. I contacted Lefties customer service and was informed that they cannot cancel the order and that they will send it “one day” in the future, without providing a specific date or time frame. This situation is causing uncertainty and inconvenience, and I do not accept being kept waiting indefinitely for an order that has not even been shipped yet. I request the immediate cancellation of my order and a full refund of the total amount of 6,676₺ that I paid. I kindly ask for this issue to be resolved as soon as possible and for written confirmation once the cancellation and refund have been processed.
My order was taken out of the warehouse the same day after I filed a complaint and was delivered two days later by Cargox. However, I don't think the brand has seen the complaint I made.
