I purchased two pairs of Lee Wrangler jeans from the Marmara Park store, and both turned out to have defects. While trying them on at the store, I didn’t notice any issues, but one pair had a crooked hem, which was accepted for a return. However, the second pair has a fabric defect that they refuse to acknowledge. Despite explaining that I have not worn the jeans and that the defect is unrelated to wear or fit, customer representatives insist the issue isn’t valid for a return. This is unacceptable, especially when I was told at the time of purchase that the jeans come with a two-year warranty. I request an immediate resolution, either a refund or a replacement for the defective jeans.
I purchased four t-shirts from the Lee & Wrangler store in Forum Ankara. After washing them for just 15 minutes to freshen them up before wearing, I noticed that one of the shirts had a color defect near the hem. When I bought them, I tried on a different color in the same size, and the store hande...
I purchased a pair of Wrangler linen pants from the Ankamall Boyner store, and after wearing them just once, the seams began to come apart. I immediately took the pants back to the store, expecting a refund or exchange. However, my return was denied, with Boyner claiming that the issue was not a man...
On February 9, 2024, I purchased two pairs of pants from the Lee Wrangler store: one in navy blue and one in green. Since the pants were new and may have been tried on by many customers in the store, I washed them without using fabric softener or detergent. A few days later, I started wearing the ne...
I purchased a pair of Wrangler pants six months ago, expecting durability and quality for the price I paid. However, despite minimal wear, the fabric has started tearing, which is extremely disappointing. For such an expensive item, this level of quality feels like a complete letdown. When I reache...
I sent my jeans, which tore at the crotch, to the Mavi store for inspection under the “Tearing & Wear” complaint. However, I was informed that there was no manufacturing defect and that an exchange or refund could not be made. The jeans were not damaged due to wear but tore along the seam. I used th...
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