I purchased an original Leatherman pocket clip from Leatherman Türkiye, expecting durability. However, despite no excess...ive force or weight being applied, the clip snapped and nearly caused me to lose my multitool. When I contacted the company, I was shocked to learn that none of their accessories
The pliers on my Leatherman PS4 multitool broke, and I immediately tried to reach customer service using the listed serv...ice numbers. However, no one answers the calls, and I receive no response. For a brand that markets itself as high-quality and durable, this level of customer service failure is u
On August 9, 2023, I reported an issue with my Leatherman Super Tool 200 due to looseness in the plier joint. It has now... been 9 months, and I have received no response from customer service. Leatherman proudly advertises a 25-year warranty on their multitools, yet despite my tool being only 12 year
Leatherman advertises a 25-year global warranty, yet in Turkey, they now require an invoice to honor it. So, if I buy a ...product today, I’m expected to keep the receipt for 24 years? That is completely unrealistic and unfair. What’s worse, if you bought your Leatherman abroad and it breaks in Turkey
