On 19.01.2024, I purchased L003 Neo shoes from www.lacoste.com.tr, and they started to come apart at the seams. I sent them for inspection, and they concluded with a refund decision. However, I don't want a refund because the current price of the shoes is approximately ₺2500 higher. This is clearly a disservice to the consumer. When I contacted customer service, they said only refunds are possible for online purchases. Yet, I had bought from the company's own website for trustworthiness, but now I regret it. I also sent an email to Lacoste GM simultaneously. This behavior undermines customer trust. Ultimately, I am the one left disadvantaged by the company's faulty product.
On March 12, 2024, I purchased a pair of Lacoste brand shoes (order number: 2550509375689286.005) from sanalcadir.com, a subsidiary of Eren Perakende in Turkey. Approximately one year later, when I first began using the shoes, I noticed that the right shoe was significantly narrower and uncomfortabl...
I purchased my Nike Air Force 1 sneakers on July 3, 2024, from Forum İstanbul, expecting long-term quality from a brand like Nike. But before even hitting the one-year mark, the front of the shoes started to come apart. The stitching and material near the toe area began separating, and the shoes now...
On June 13, 2023, I ordered sunglasses from the Lacoste store for 3,250 TL. When it arrived as a gift on June 15, 2023, the lenses had a clear and noticeable scratch, much to my dismay. It was an embarrassing situation, and it appeared that no quality checks were performed prior to shipping the prod...
On March 9, 2023, I bought a shoe from Trabzon Forum Nike store. The shoes opened from the sides in a period of 3 months and the company sent it for examination on June 17th. I received the shoes today with a rejection response. But I can't understand that a product that I paid more than 1500 TL giv...
I purchased Nike Air Plus sneakers on July 28, 2024, but within just three months, both shoes began falling apart. The toe area opened, the soles separated significantly, and there were tears on the sides. On November 18, 2024, I returned the shoes to Barçın Spor for a refund or replacement. However...
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