On February 10, 2024, I bought a green Lacoste polo shirt from Fashfed for ₺3,112.00 (order number 25236051949125952). During the summer, when wearing the shirt for the second time, I noticed a minor ink stain from a pen used at work. As I had done previously, I attempted to remove the discoloration by gently rubbing it with detergent with my fingertips. The stain was removed promptly, but after drying, I noticed that the area where the stain was had gone white.
Because the product label made no mention of hand-washing restrictions, I opted to take it to the dry cleaner. However, the dry cleaner informed me that the cloth had been "bleached" and that this was a typical problem with particular items, with no cure.
I contacted the dealer to explain the matter and was given a return code to begin the return procedure. A week later, on May 31, 2024, I called the company to inquire about the status of the return and was informed that the review was still ongoing and that I would be contacted shortly. However, to my astonishment, the merchandise had already been returned to me without explanation or communication.
On April 9, 2024, I bought four t-shirts from the Lacoste store in Mersin. I've shopped there many times and trusted the brand because I had never encountered defective products before. I washed the t-shirts before wearing them, but when I took them out of the machine, I noticed that one had a seam ...
In February 2024, I purchased a Lacoste shirt, which soon developed noticeable color fading on the chest area. I’ve returned it twice for an inspection, but both times my return was denied, with the explanation that it was “user error.” I strongly believe this shirt was damaged due to intense spotli...
On March 20, 2025, I purchased a GAP Logo Polo Collar 2-Pack T-Shirt Set from the official GAP website with order number 2872105490311845. I washed the items in the machine at 30°C on a delicate cycle, exactly as instructed. However, after the very first wash, the color turned into a dirty yellow, a...
On August 22, 2024, I purchased a pair of Skechers sandals with the code 140431 from the Skechers store in Bodrum Midtown. I didn’t use the product at all during the winter, and I started wearing it in April 2025. Even though I only used the sandals indoors, after just a few months the white part of...
I purchased The North Face puffer jacket (product code NFOA84IV1, maroon color) on October 29, 2024. Despite being worn only twice and never washed, the jacket developed noticeable discoloration on the sleeves and collar within a week. This is unacceptable for such a premium product. When I submitt...
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