Muhammed is very satisfied with the result
Resolved
Lacoste White T-Shirt Logo Stained After First Wash – Warranty Denied
Muhammed
October 29, 2024 1:24 pm
62"My problem is solved, thank you."
Kaan is very satisfied with the result
Resolved
Lacoste Did Not Replace My Damaged T-Shirt Despite Visiting the Store Twice
Kaan
April 19, 2025 11:20 am
61
I bought a t-shirt from the Lacoste store in Kentpark AVM, Ankara, Turkey. I noticed that there was an alarm hole damage on the t-shirt and went back to the store and informed them about it. They told me that it would be resolved in a very short time, but despite 2 weeks, the solution has not been reached yet. The store manager and staff's indifference to the issue are completely insensitive and they did not accept the damage caused by their own staff and did not direct me to replace it. It was a very bad experience. Despite visiting the store twice, two weeks have passed and there is still no result. I cannot understand how a global brand like Lacoste works with such bad managers and bad store staff. Thank you for your understanding.
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