Defective Lacoste Shirt Exchange Problem
I bought a Lacoste shirt from the Istanbul Mall Of Istanbul store, wore it just three times, and discovered a hole. When I requested an exchange, the store responded negatively, refusing to accept the return. This is unacceptable! I'm demanding an immediate replacement with the same item. If not, I'll be forced to escalate the matter to the prosecutor's office and the Consumer Arbitration Board for a fair exchange.
Dear Valued Customer, We would like to express our regret for the negative experience you have had. Necessary investigations will be conducted regarding the notification you have submitted, and you will be contacted as soon as possible. Thank you for your understanding. Sincerely, LACOSTE Customer Service
Dear Valued Customer, You have been contacted and informed regarding your request. Thank you for your understanding. Best regards, LACOSTE Customer Service
