On July 9, 2024, around 5:30 PM, I visited the Lacoste store in Ankara Cepa Mall. After entering the store, I was neither greeted nor assisted by any staff for 10 minutes. When I asked for a size to try on a product, it was practically thrown in front of me without any response. After trying it on, I requested a larger size. I was told to wait as it would come from the warehouse. I waited for almost half an hour in the store without any attention from the staff. After half an hour, I received an absurd and mocking response that the product was not in the warehouse due to a stock error and that I should not wait! The quality of a brand is not just about its products. Working with such unprofessional and careless sales representatives has made me lose interest in a brand I have shopped at for years! From now on, I will neither purchase any Lacoste products nor recommend them to others. I will also share my experience with everyone I know!
On April 9, 2024, I bought four t-shirts from the Lacoste store in Mersin. I've shopped there many times and trusted the brand because I had never encountered defective products before. I washed the t-shirts before wearing them, but when I took them out of the machine, I noticed that one had a seam ...
I bought a t-shirt from the Lacoste store in Kentpark AVM, Ankara, Turkey. I noticed that there was an alarm hole damage on the t-shirt and went back ...
I just bought sandals from the Skechers store at Ankara Mall on July 13, 2024. I was shocked to be given a show item instead of a new one. After only two weeks, the shoes broke. I was really upset, so I called customer service and took the sandals to the Skechers store at İzmir Optimum to ask for a ...
I ordered a jacket from Decathlon at the Antalya Erasta mall. It was supposed to arrive on the 19th, as shown on my screen. At 6:00 PM, I went to the store to pick up my item. Your staff asked for my name three times, staring at the screens. Another staff member came and asked for my tracking number...
I purchased a sweater from the Ankara Cepa Klein store for ₺3104 on October 6, 2023. Despite diligently following all washing and usage instructions, the sweater started shedding and experienced color fading in less than two months. The product, both inside and out, is now unusable due to excessive ...
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