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After Two Uses, Lacoste T-shirt Return Request Denied

After Two Uses, Lacoste T-shirt Return Request Denied
After Two Uses, Lacoste T-shirt Return Request Denied
Sami
June 25, 2024 6:41 PM54

The Lacoste T-shirt I purchased developed pilling after being worn only twice. When I requested a return, it was denied. Thousands of liras went to waste. If I had bought it at a market, it wouldn't have deteriorated after just two uses. It's truly unbelievable. I made my first purchase, believing it to be a quality brand, but it turned out to be a scandal. I was certain they would accept the return due to the same reason, yet my request was rejected. I only wore it twice.

June 25, 2024 7:01 PM (19 minutes after complaint)

Dear Customer, We would like to express our regret for the negative experience you have encountered. We will conduct the necessary investigations regarding the notification you have provided and will contact you as soon as possible. Thank you for your understanding. Sincerely, LACOSTE Customer Service

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