Is anyone else having a terrible time with La-Z-Boy's warranty? We bought a sectional couch two months ago, and already it's causing back pain! This feels like junk furniture, and La-Z-Boy isn't offering any solutions. We were told the extended warranty wouldn't cover anything anyway! When I called customer service a week ago, I explained I think there's a problem with the frame, but the rep wouldn't even consider it. They just insisted La-Z-Boy furniture is flawless. What a dismissive way to treat a customer! What do you want get the money and be done with the rest? It doesn’t work that way!!! You have to take responsibility for what you sell. I’m pretty sure this won’t be the end for us.
I sent a complaint about a recliner within 6 months of buying it, could tell something wasn't right because the box or wrapping it came in had some holes in the corners, but they said it was fine. When I checked, it was, but after some time it started to lean to one side. The service manager emailed...
I purchased couches from Vivense, but they started sagging very quickly. I first contacted them on February 6th, and they agreed to reupholster them. They picked up the couches on February 29th and promised delivery within 21 business days. Despite exceeding that timeframe, when I emailed them, the...
I’m extremely frustrated with the after-sales experience for my LG CordZero vacuum cleaner. The motorized head started making loud rattling noises and stopped functioning properly. Since the vacuum is under warranty and I also purchased extra insurance, I sent it in for repair over 20 days ago. Tod...
I purchased a Vivense couch in January 2023. Within a few months, the foam in the cushions started to sag. I filed a warranty claim, but the technician did not care about the issue. I then filed a complaint with the Consumer Protection Agency. The agency ruled in my favor and ordered Vivense to rep...
Dear Dyson Support, I purchased a Dyson V10 vacuum a year ago, and within 2-3 months, the 90-degree rotating under-furniture attachment broke. When I called to have it covered under warranty, I was told it needed to be practically non-functional. After a few more months of use, it eventually broke ...
Comments