I purchased La Roche-Posay B5 cream from an online marketplace, but the barcode on the box doesn’t match the barcode on the product inside. I have been using this cream for a long time, and this one feels completely different—the texture and consistency are not the same.
If the barcodes don’t match, how can I be sure this is authentic? This raises serious concerns about counterfeit skincare products being sold online. I paid over ₺1000 for two creams, expecting genuine products, and now I am questioning their authenticity.
I demand an immediate resolution—either a refund or a replacement with a verified original product. Customers deserve transparency and quality assurance. Where is the accountability?
I recently purchased the La Roche-Posay Effaclar Duo+M cream, but I’m seriously concerned about its authenticity. The barcode number on the outer box and the one on the actual product are completely different. When I scanned the barcode on the box, it came up as original. But when I scanned the barc...
I recently purchased a La Roche-Posay Cicaplast Baume B5+ cream from a seller named Kozvit, but now I’m seriously questioning whether the product is authentic. I’ve tried to verify it using a batch or barcode, but there’s no way to check it—La Roche-Posay doesn’t seem to offer any online verificatio...
I recently purchased a La Roche-Posay skincare product and I am seriously questioning its authenticity. The barcode printed on the outer box comes up as authentic when I check it, which initially gave me confidence. However, when I opened the package, I noticed that the barcode and serial number on ...
I recently purchased a La Roche-Posay face cleanser, but I have serious doubts about whether the product I received is genuine. There are noticeable differences between this one and the La Roche-Posay cleanser I’ve used before. First of all, the shape and material of the bottle are different, which ...
I ordered a skincare set from a La Roche-Posay seller that included a face wash, thermal spring water, and sunscreen. While the face wash and thermal water seem fine—their barcodes are properly registered in the UTS system—the sunscreen immediately raised suspicion. The barcode on the sunscreen box ...
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