Fed up with Kuryenet's Delivery Delay
Hi Kuryenet team, I've been tracking my package to Sakarya through Ozanlar agency for the past four days, and there's been no progress at all. I've tried reaching out to your customer service multiple times, but all I get is an automated response, which isn't helping at all. I can't seem to get through to a customer representative for proper assistance. My Halkbank card was supposed to arrive, but it hasn't shown up yet. It's a card I rely on, but I can't use it because it hasn't been delivered. I urgently need a resolution. My tracking number is 760203359910. Please provide an update as soon as possible.
Dear [Recipient], First of all, we wish you a good day. We are pleased to assist you with any matters you may need regarding your requests. The follow-up process for your request has begun. Our complaint unit representative/agent representative will contact you to ensure the delivery of your shipment. If we are unable to reach you by phone, we kindly ask you to notify us again to expedite the process. It is important that you provide your shipment tracking number when reporting a complaint so that we can offer you fast and quality service. Best regards, Kuryenet Customer Services
I am waiting for your call as soon as possible.
First of all, we wish you a good day. We are pleased to assist you with any matter you may need regarding your requests. Your card has been delivered, and we hope you use it in good days. Best regards, Kuryenet Customer Service
