I have been using my Konami account with the email address “kenne***ege47**@gmail.com” to play eFootball/PES on Android, but shortly before the last game update on Thursday I realized that my account had been hacked or compromised. Since then, I have been unable to access my account because a code appears that blocks my login, and I am locked out of my game profile. I do not know exactly what the hacker may have changed inside the account, but I can no longer pass the security code screen and therefore cannot enter my account or use my team and progress in eFootball. I also do not know the official Konami support website to properly report this issue, so I have not been able to get any direct help from the company. I kindly request that my Konami/eFootball account be verified, the unauthorized security code or blocking situation be removed, and my access restored as soon as possible. I also ask that the account be secured against further unauthorized access so that I can continue to use my eFootball account safely.
I urgently need assistance recovering my Konami eFootball account, which I used to play on my mobile device. My Gmail account—linked to the game—was recently hacked. I hadn’t added Gmail to my current phone since I had changed devices and didn’t feel the need to log in again. Unfortunately, last wee...
My PES Mobile account (linked to n*******@gmail.com**) on my Android device was hacked around 00:58 last night. I believe my email address and password may have been changed, since when I try to log in, I receive a warning that my username or password is incorrect. In addition, when I checked my pr...
I am an eFootball player from Ghana and I am writing because my Konami ID account has been compromised. Tonight I discovered that my Konami email and password had been stolen and changed by someone else. I realized this when I was no longer able to log in with my Konami ID as usual, but I could stil...
I have been actively using my Konami eFootball mobile account for over a year, and it is registered to the email address emryx***@gmail.com. On March 22, 2026, I noticed that something was wrong, and since then, every time I try to log in, I receive a message stating that my account is locked. I am ...
My Efootball account, linked to the email m*********@gmail.com**, was recently stolen. On social media, a user named “tks” contacted me and asked for some of my details. After I provided this information, my account was hacked, and I have not been able to log in since. When I reached out to Konami c...
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