I am an eFootball player from Ghana and I am writing because my Konami ID account has been compromised. Tonight I discovered that my Konami email and password had been stolen and changed by someone else. I realized this when I was no longer able to log in with my Konami ID as usual, but I could still access my game account through Google Play, which shows that my game data is still linked but the Konami ID credentials have been altered without my permission. Before this incident, I always logged in using my Konami ID email and password. Now, the thief has changed the email and password on the Konami account, but fortunately I can still access my eFootball account via Google Play. I have not been able to contact Konami support so far because I am not sure how to reach the correct channel. I kindly request that my eFootball/Konami account be secured urgently, and that the email and password be reset back to my own, so that only I can access the account again. I also ask you to check for any unauthorized changes or activity on my account and help me fully recover and protect it.
My Konami eFootball account was stolen about an hour ago, and since then I have been completely unable to log in. I was previously playing normally on this account, but during a player account trade process, I believe my account may have been taken over by third parties. The email address linked to...
I am writing regarding a serious security issue with my Konami ID linked to eFootball Mobile. On 28 February 2026, I realized that the email address associated with my Konami ID had been changed without my knowledge or permission. After this change, my account fell into the hands of third parties an...
I am an eFootball mobile player, and my account has been hacked. Fortunately, my game was linked to my Game Center account, which allowed me to see the new email address currently associated with my eFootball account, as well as the Konami ID and User ID of the person who took control of it. I notic...
I urgently need assistance recovering my Konami eFootball account, which I used to play on my mobile device. My Gmail account—linked to the game—was recently hacked. I hadn’t added Gmail to my current phone since I had changed devices and didn’t feel the need to log in again. Unfortunately, last wee...
My Konami ID has been compromised, and I can’t remove or change it. Every time I try to change it, the system asks for a password, but the person who gained access to my account knows the password. My account is linked to my own Gmail via Google Play, but the Konami ID isn’t. I need urgent help to r...
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