I use eFootball with my Konami ID on an Android phone, and I have been unable to access my account since last Tuesday. When I try to log in, it keeps saying “incorrect password.” I changed my password several times and tried logging in again with the new password, but the system still shows the same incorrect password error and does not let me access my account. I have important in-game progress on this account, including players I obtained by exchanging eFootball points, and I do not want to lose this data. I also tried to use the link provided to report a problem, but when I opened it, the server showed “not found,” so I could not even send a support ticket properly. I request that my Konami ID account be restored and that I be given full access to my eFootball account again. I also want this recurring login error to be investigated in detail and resolved, and I would like to receive a clear explanation and solution regarding why the system keeps rejecting my correct password after it has been reset.
I can’t log into my Konami eFootball account from my Android device. After deleting the game from my phone and reinstalling it, I tried to access my old account, but I keep getting an “ID locked” warning on the screen. I know both my registered email address and my Konami ID information, yet I still...
I would like to report an issue I experienced in Konami’s eFootball mobile game that has caused me serious hardship. When I logged into the game, I began receiving constant network error messages. As a result, I deleted the game from my phone and reinstalled it. When I tried to log in again, I could...
My Konami ID, which I use to play eFootball, was suddenly locked by the system without any warning or explanation. When I try to log in, I get a message saying, “Your Konami ID has been locked,” and I’m completely unable to access my account. I am absolutely sure I entered the correct password. Even...
I am trying to transfer my game data in E-Football 2026 on my Redmi Note 13 Pro 5G. When I attempt to log in with my Konami ID account, even though I enter my email and password correctly, I repeatedly get the error message: “Please contact the website administrator.” Because of this, I cannot acces...
I have an issue with my eFootball account on Android that started around 11/12/2025. I was suddenly logged out of my account and when I tried to log back in, I received a message that I had reached my transfer limit, even though I did not make any transfers. I waited for the monthly reset, but after...
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