My Konami ID, which I use to play eFootball, was suddenly locked by the system without any warning or explanation. When I try to log in, I get a message saying, “Your Konami ID has been locked,” and I’m completely unable to access my account. I am absolutely sure I entered the correct password. Even if the account was locked due to incorrect login attempts, it’s outrageous that it gets fully blocked this easily — with no chance to recover it or even understand what triggered the lockout.
This account holds in-game purchases and significant progress that I’ve worked hard for. Being locked out is causing real frustration and unfair disruption. I tried using the “Forgot Password” option, but I never received any reset email. To make matters worse, I haven’t gotten any response from Konami support after multiple attempts to reach out.
Konami, this is completely unacceptable. I demand immediate action to restore access to my account. You’re not just blocking a login — you’re blocking paid content and player investment. I expect a swift and permanent resolution. Stop leaving players in the dark and start supporting your users properly!
I deleted my Konami ID because I suspected it was hacked, thinking I could simply create a new one and link it to my game. However, when I tried, it didn’t work. The system kept blocking me, saying I needed to send an email to support. I followed the instructions and contacted them, but nothing chan...
My Konami account was hacked, and I’ve been completely unable to reach support for help. Someone logged into my account, played matches, changed my squad, altered my in-game name, and took full control. I’ve invested time and real money into this game, and now I’m locked out of the account I worked ...
Hello, about a week ago, I lost access to the email address linked to my eFootball Konami account, and because of that, I’ve been unable to complete the data transfer to a new device. No matter how many times I’ve tried, nothing has worked. I know my Konami user ID, but even with that information, ...
I can’t log into my Konami eFootball account from my Android device. After deleting the game from my phone and reinstalling it, I tried to access my old account, but I keep getting an “ID locked” warning on the screen. I know both my registered email address and my Konami ID information, yet I still...
When I attempted to log into my Konami eFootball account with the right password, I was met with a warning stating that my Konami ID had been locked. I'm really confused about why this happened. Maybe it's because I attempted to log in several times consecutively, but I'm uncertain. Unfortunately, I...
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