I am writing regarding an issue with my eFootball account that is linked to my Gmail address. Since 28 January 2026, I have been unable to receive the verification code that is required to log in, so I cannot access my account at all. The Gmail address itself is active, but no verification emails from Konami arrive, which completely blocks me from using the game and my existing data. Up to this point I have not contacted either Konami or Google support directly about this problem. Because I cannot receive the necessary code, I kindly request that my eFootball account be made accessible without using that Gmail verification, or that you offer an alternative login or verification method so I can regain access to my account and continue playing. I ask for your support in resolving this issue as soon as possible and helping me log back into my eFootball account.
My Efootball account is linked to a Google email that has since been deleted by Google. Because of this, I no longer have access to the email account. After changing my device, the game now asks for two-step verification. Even though I know both my account password and the email address, I cannot lo...
I urgently need assistance recovering my Konami eFootball account, which I used to play on my mobile device. My Gmail account—linked to the game—was recently hacked. I hadn’t added Gmail to my current phone since I had changed devices and didn’t feel the need to log in again. Unfortunately, last wee...
I have been actively using my Konami eFootball mobile account for over a year, and it is registered to the email address emryx***@gmail.com. On March 22, 2026, I noticed that something was wrong, and since then, every time I try to log in, I receive a message stating that my account is locked. I am ...
I can't access my eFootball account, and it's really annoying! I'm having trouble with my account being linked to Google Play Games. It seems like the connection is not working properly. I am able to still access my Gmail account, however, it does not assist me in gaining access to PES. Hey Konami...
I am an eFootball player and I use a Konami ID account, but I have encountered a serious problem with my account email. On 31/03/2026, I realized that there is no option anywhere in the system to change the email address linked to my Konami ID. This prevents me from updating my contact information a...
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