I wanted to create a subscription with the Kompanion app, but I accidentally mistyped 1–2 letters in my email address during registration. As a result, I can’t log into my account or access the service at all. Despite this, Kompanion continues to charge my credit card for the subscription.
This is completely unacceptable. I subscribed only for one month, and now I’m being charged for something I can’t even use. There is no way to fix the email error within the app, and I’ve found no effective customer support to help me recover my access or cancel future charges.
I urgently request Kompanion to cancel my subscription, stop charging my card, and issue a full refund for the charges made without proper access. I should not have to pay for a service I cannot use due to an input error and a lack of account recovery options.
I downloaded the Kompanion app a few months ago to give it a try, but quickly realized it wasn’t the right fit for me. I never signed up for a paid subscription, and I even deleted the app from my phone shortly after installing it. That’s why I was shocked to see a charge on my card on 09.05.2025. ...
I made a payment after clicking on a Kompanion ad I saw on Instagram. But when I tried to sign up through the app, I couldn’t complete the registration because the system accepted a clearly incorrect email address—“@gamil.com” instead of “@gmail.com.” As a result, my account doesn’t exist in their s...
Today, I was shocked to see that Kompanion charged my credit card without any permission or warning. I don’t even use this app. At some point in the past, I downloaded it briefly out of curiosity, but I didn’t subscribe, and I certainly never used it enough to justify a payment. I deleted it shortly...
I have never subscribed to Kompanion through my Google account, yet for over a year now, the app has been withdrawing money from my bank account at regular intervals. When I checked the “Subscriptions” section on Google, there was no active Kompanion membership listed—proving that I’m not even a mem...
I want to cancel my Kompanion membership and get a full refund. I wasn’t aware that such a high amount would be withdrawn from my account, and honestly, I had no idea the service was this expensive. I didn’t receive any proper notice or clear explanation about the charge in advance. I feel complete...
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