I purchased a lovely red dress with ruffles from Kıyafet Sepeti. Even though I typically wear a medium size, I decided to go with a larger size as a precaution. The product I received was without any labels, had defects, and did not align with the size chart. Not only is it impossible for a woman of any size to fit into this gown, but even those who wear smaller sizes would find it challenging. They proposed an alternative, but I prefer a refund instead. Given the proximity of my engagement, I cannot rely on their size charts. Kindly process my refund in a timely manner. I have submitted a complaint to the Consumer Arbitration Board, and I will retract it once my refund has been processed.
I ordered an abiye dress from Kıyafet Sepeti, but when the first product arrived, the size didn’t fit. To avoid losing time before the wedding I planned to attend, I immediately placed a second order for a different model. Only a few minutes later, while trying to create a return for the first order...
I purchased an evening gown from Kıyafet Sepeti, and as a size 40, I ordered an XL to be safe, thinking it might be a tight fit. However, it arrived so tight that the back wouldn’t even close, and the fabric was far from justifying the ₺5,000 price tag. I requested a refund, explaining that the sizi...
On September 30, 2024, I purchased a dress for ₺3,843 from Kıyafet Sepeti's online store. The dress was not custom-made or tailored for me; I simply selected a size from their website. After trying it on the same day, I found it didn’t fit and initiated a return the next day. On December 5, 2024, I...
I ordered an abiye dress from Kıyafet Sepeti, but shortly after my purchase, the company informed me that they could not ship the product due to a problem with the item itself. I immediately requested a refund, and they claimed that the refund process had been initiated and would be completed within...
I ordered a dress from Kıyafet Sepeti, which was delivered to me on January 7. The next morning, less than 12 hours later, I returned the dress via courier. Despite this prompt action, Kıyafet Sepeti has not responded to my emails or phone calls regarding the refund. It feels like the company is de...
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