On April 12, 2025, I attempted to buy a ticket from Belgrade to Tivat via Kiwi.com. Even though the system displayed an error during the payment process and the transaction appeared to be unsuccessful, I later discovered that $114.12 had been charged to my TEB credit card. I reported the issue to TEB with a screenshot of the error, but I haven't been able to connect with anyone who can provide assistance. It seems that both TEB and Kiwi.com are shirking their responsibilities, leaving me caught in the middle without adequate support. I’ve been reaching out for days to get this sorted, but I haven’t received any explanation or refund yet. I feel overlooked and disappointed. I would like to request a prompt refund of my $114.12, please.
On April 12, 2025, I attempted to book a flight from Belgrade to Tivat through Kiwi.com. However, the website displayed a payment error during the checkout process, and I was never issued a ticket or confirmation. Despite this, ₺114.12 was still withdrawn from my TEB credit card. I immediately cont...
I purchased a round-trip flight from Ankara to Belgrade with Air Serbia through Kiwi.com, scheduled for October 14–17, and paid ₺5,600 via credit card. On August 12, I was informed that my flight had been canceled, and Kiwi.com stated that the refund would be processed within two months. However, d...
I purchased a round-trip flight ticket from Izmir to Tivat on Kiwi.com on February 18. However, without any prior notice or explanation, my ticket was...
On September 13, I purchased tickets through Skyscanner from Kiwi.com for flights from Ashgabat to London and then London to Istanbul, with a total cost of ₺14,772. I completed the payment using my bank card. Due to official reasons, I now need to cancel my ticket. I submitted a cancellation reques...
On October 21, 2025, I purchased a ticket through Kiwi.com for my flight from İzmir Adnan Menderes Airport to Istanbul Sabiha Gökçen Airport with Pegasus Airlines. My reservation number is 690365951, and my carrier PNR code is 1DE838. I later canceled my flight, and Pegasus processed the refund to ...
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