Kiwi KCC4320 Carpet Washer Brush Head and Spare Part Fault
After making the purchase of the Kiwi KCC4320 carpet washer, I was confronted with a significant obstacle: the brush head broke. After contacting the factory sales point and providing an explanation of the situation, they assured me that they would place an order and get back to me with the results. Even though it has been close to a month, there has been absolutely no communication at all. The availability of spare parts appears to be relatively low. In the event that spare parts are not easily accessible, what is the point of doing mass production? Would it be appropriate for me to get rid of the total machine? This experience highlights how important it is to choose products that have readily available spare parts.
