I Can’t Add Products to My Cart on the Kiko Milano App Due to Persistent Errors

I Can’t Add Products to My Cart on the Kiko Milano App Due to Persistent Errors
July 13, 2:22 pm
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For the past two days, I’ve been trying to add items to my cart through the Kiko Milano mobile app, but every attempt has failed due to constant error messages. Each time I try to add a product, a warning pops up saying there's an issue, and the item doesn’t go into the cart.

This technical error has persisted without any resolution, and it’s incredibly frustrating—especially because I’ve been trying to take advantage of the ongoing sale. It’s hard not to feel like this delay is intentional and will only be resolved once the discount campaign ends. If this issue isn’t fixed immediately, I’ll be missing out on limited-time deals and discounts that I was planning to use.

As a loyal customer, I expect better performance from your app and more timely support. Please fix the issue right away so customers like me can shop without unnecessary hassle. I also ask that Kiko Milano extend the current discount to those affected by this app failure.

August 12, 12:18 pm (29 days after complaint)

Hello, Thank you for your interest in our brand. You were contacted on 11.08.2025 at 11:11, and the necessary information was provided by our customer representative. Best regards, KIKO Milano Turkey www.kikomilano.com.tr

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