Kia Sportage Clutch Problem
We purchased a 2019 Kia Sportage vehicle. Since we were generally satisfied, we purchased the 2020 model as a second vehicle after 8 months. Afterwards, the first vehicle we bought started to vibrate when taking off at 40,000 kilometers. As a result of my application to the service, the clutch was replaced under warranty at 45,000. The problem was minimized by installing software on our other vehicle. Unfortunately, the same problems started again at 80-85,000. As a result of our application to the authorized service, they stated that the clutch was not under warranty and that the error was user-related. When we asked whether it was user-generated in both vehicles, we got the answer yes. It is necessary to review the warranty coverage of a brand like Kia when purchasing a vehicle. The time to replace our vehicles is approaching. Never a Kia again.
Dear Valued Customer, First of all, thank you for choosing our brand. Your application has been registered and forwarded to the relevant departments. Our Customer Relations Officer will contact you as soon as possible regarding your application. For your opinions, suggestions, and requests, you can also reach us through our website or our Kia Communication Center. Best regards.
