Kia Ceed 2010: Chronic EPS Error Needs Urgent Resolution

I bought a 2010 Kia Ceed station wagon. Thank God, I am quite satisfied, however there is one persistent issue that makes the vehicle unusable: EPS, or electric power steering error. After purchasing the automobile, I began hearing about it from everyone. These Kia vehicles have a problem with electric power steering, and when the EPS light comes on, the steering becomes rock hard and impossible to turn. My purpose is not to criticize or profit from the brand, but the problem is obvious and must be addressed. Is it all my fault? Did I break it, or did I do anything else? 'It's a Kia problem,' they say everywhere I go. Although I am not optimistic, I am hoping that Kia Turkey would intervene to settle this situation, God willing.