1
Beste is completely dissatisfied with the result

I Found Chicken Nails in KFC Zinger Burger I Ordered

I Found Chicken Nails in KFC Zinger Burger I Ordered
I Found Chicken Nails in KFC Zinger Burger I Ordered
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Beste
April 24, 2023 1:28 am
64

I was taken aback when the Zinger Burger Match Menu that I ordered from KFC 'Fatih Molla Gurani' came with a chicken nail already embedded in the chicken patty. I made several attempts to get in touch with their customer support, but nobody ever picked up the phone. Because there was a nail in the burger, I had to go to the location myself to demonstrate the problem. They admitted that it was a nail and said that they had contacted the general manager about it, but it does not change the fact that I had such an awful experience there. I was given a refund, but it won't change the fact that I won't ever eat a hamburger produced by the same firm again. KFC must work to increase both their quality control and their attention to the demands of their customers.

April 24, 2023 1:31 am (2 minutes after complaint)

Dear Customer, Your complaint has been received and shared with the relevant departments. For all other suggestions and requests, you can reach us through our customer service or via our website. Best regards, KFC Customer Service

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