I downloaded the Keiki application through the App Store to briefly test it for my child. After trying the app for a short period and deciding that I did not like it, I deleted the application without intentionally starting any subscription.
Despite this, I later discovered that approximately $13 per week had been charged to my account four separate times without my knowledge or approval, totaling around $53. Since I was certain that I had never knowingly started a subscription, I had no reason to regularly check for charges. I only noticed these repeated payments by coincidence while reviewing another subscription on my account.
I submitted a refund request through Apple regarding the issue, but no proper solution was provided. However, if the situation is reviewed carefully, it can clearly be seen that I did not actively use the application, did not benefit from its content, and did not intentionally subscribe to any paid plan.
I believe these charges were unfair and unauthorized, and I request a full refund of all amounts withdrawn from my account. I am also dissatisfied with both Apple and the Keiki application for the way this situation was handled and for the financial hardship caused during the process.
I downloaded the AI Catch Video Generator app from the App Store to try it out and started a subscription. On January 31 at 10:20 AM, a charge of $14 was made to my card. I only downloaded the app for testing purposes, created just one image, did not like it, and was not satisfied with the app overa...
On May 1, 2026, I was charged a total of 26.72 USD by Keiki World and Keiki Puzzle in a way I consider misleading and unauthorized. I initially agreed...
I downloaded an app called AI Catch Video Generator from the App Store on my iPhone 15 Pro Max just to try it out. However, while I was in the app, my nephew accidentally tapped the annual subscription option, and on February 5, 2026, a charge of $56 was made to my card. I did not realize at the tim...
Even though I have never created any membership or subscription with the Simple Life app, I discovered that money has been regularly charged from my debit card without my authorization. On my bank statement, these transactions appear as “international purchase – simple Premium,” including one charge...
Last night, I created a basic membership on the Simple app, thinking I would receive a 12-week membership. However, first, $4 was charged to my card as a membership fee. Then, when I clicked on the “get program” section in the app, I was charged again—this time $4 and $50 in two separate transaction...
Comments