I purchased a Kärcher SC 3 Deluxe on November 8, 2024, but had to send it in for repair on February 13, 2025, due to an issue with the steam hose extending. The product arrived at the service center on February 17, 2025.
Despite calling customer service three times to request an update, I was repeatedly told that the repair would be completed within 20 business days. However, as of March 14, 2025, that deadline has passed, and I still have no update on my product.
Given the delays and the fact that I have seen similar complaints about this issue, I demand a full refund. Please resolve this matter immediately.
I purchased a Karcher SC3 steam cleaner, and despite using it only a few times, it stopped producing steam. On February 8, 2025, I shipped the device to the authorized service center for repair. After contacting customer service, I was informed that the service center received it on February 11, 202...
I purchased the Kärcher SC 3 steam cleaner on 07.12.2024, but I have never been able to use it properly. From the very first use, it worked for only 5 minutes before making a loud "pop" sound, after which no more steam came out. On January 7, I contacted customer service and sent the product to the...
I dropped off my Karcher SC3 steam cleaner for repairs on September 7, 2024, and even though the 20 business days for the repair have gone by, it still hasn’t been fixed. I reached out to Karcher customer service on the 21st, 22nd, 24th, 25th, and 26th to ask for a new replacement product because th...
Hello, I purchased a Karcher SC3 Deluxe steam cleaner and started having issues just one day after using it. The device showed a “filter error” warning, but it temporarily disappeared after unplugging and plugging it back in. I figured it was a minor glitch. However, less than a month later, the sam...
I purchased the Kärcher SC3 Deluxe steam cleaner in October 2024, and it has failed me twice already. The first time, I sent it to service, and they claimed to have replaced the hoses. However, after just one more use, the device stopped working again. At the end of April, I sent the product back i...
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