The Karaca Çaysever Robot Pro 4 in 1, which I bought for its design and practicality, has caused me endless frustration. I now long for my previous tea maker, which worked flawlessly for seven years. Before the warranty even expired, the product broke down for the third time, and I'm fed up with sending it to service and waiting for a month each time. How can you manufacture and sell such an expensive tea maker that breaks down three times in one year without even being used much? Did we buy it just to keep sending it to service? I’ve had enough of this faulty product. I want a refund and for the machine to be returned. I will escalate the issue to the Consumer Arbitration Board.
We are experiencing serious issues with the Karaca Çaysever tea machine purchased from the Karaca Venezia store. The first unit we received was defective, and as a result, we requested a replacement. However, approximately one year after receiving the second unit, the handle suddenly detached on its...
The teapot, which I handled with care, unexpectedly broke apart within the first week of use. astounded by the poor quality and durability of the product, contacted the seller of course. the tea maker's thermostat malfunctioned not once, not twice, but four times! Brewing a simple cup of tea witho...
The Robotea Pro Connect 4 in 1 Talking Glass Tea Maker I bought through Karaca’s app broke down before the warranty ended, so I sent it in for repair under warranty. The response I received was that the product could not be repaired, and they couldn’t replace it with a new one but offered a refund i...
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