My Juul pod is leaking — how can I stop it from ruining my device?

If your Juul pod is leaking, remove it from the device immediately and wipe both the pod and battery contacts with a dry, lint-free cloth.

E-liquid left on the contacts can interfere with performance and may eventually damage the device.

Avoid squeezing the pod, exposing it to heat, or storing it on its side for long periods, as pressure and temperature changes can force liquid out of the cartridge. Keeping the device upright when not in use can help reduce further leakage.

Check the pod for cracks, loose seals, or damage around the mouthpiece. If the pod is visibly damaged or continues leaking after cleaning, replacing it is usually the safest solution.

If liquid has already entered the device, remove the pod and allow the battery section to dry completely before using it again.

If leaking persists across multiple pods from the same pack, join others who’ve shared their stories and found solutions. File your complaint on Xolvie to bring attention to the issue.