I purchased a Joell brand travel system stroller, and just 5-6 months later, the seat started coming apart and the bottom straps broke. The undercarriage basket also detached, and now I’m too afraid to put anything in it. When I contacted the company about this issue, they told me to send the product in for repairs. However, they expect me to cover the shipping fees both ways, even though the stroller is still under warranty. Why should I have to pay for the poor-quality fabric they used? I strongly advise against buying a Joell stroller. If I had seen these reviews earlier, I would never have purchased it. I expect Joell to cover all costs for repairs.
I purchased a Joell baby stroller a year ago, and due to the front two wheels refusing to roll, the front part holding the wheel broke, rendering the stroller immobile. When I contacted Joell, they agreed to a replacement but insisted that I cover the shipping costs. The shipping fee is a staggering...
I’ve never seen a stroller as poorly made as the Joell travel system. In less than a year, the fabric on the car seat portion has completely torn apart. The stitching is so poorly done that it’s literally falling apart, and the fabric on the seat, secured with snap buttons, has broken twice. The str...
I unfortunately bought a Joie baby stroller under the Joell brand and I am extremely disappointed. It's quite surprising that this brand is lacking in quality; the stroller has required maintenance four times within a span of six months. Ever since it showed up, it's been nothing but a constant head...
On the very first day of using Joell baby stroller, the locking mechanism for attaching the bassinet broke. Overwhelmed with caring for my newborn, I couldn't address it then, but now, the other locking part has also snapped. Furthermore, while strolling on a straight path, the front wheel shock abs...
I purchased the Zalando Plus baby stroller, and within less than a year, it has broken down twice. My baby is only 9 months old, and the stroller is 7 months old. Recently, while my baby was seated, the stroller’s seat malfunctioned, leaving a dangerous gap where the safety strap couldn’t hold him s...
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