Joell Travel System Stroller Fell Apart After 6 Months

Gizem
Joell
11

I purchased a Joell brand travel system stroller, and just 5-6 months later, the seat started coming apart and the bottom straps broke. The undercarriage basket also detached, and now I’m too afraid to put anything in it. When I contacted the company about this issue, they told me to send the product in for repairs. However, they expect me to cover the shipping fees both ways, even though the stroller is still under warranty. Why should I have to pay for the poor-quality fabric they used? I strongly advise against buying a Joell stroller. If I had seen these reviews earlier, I would never have purchased it. I expect Joell to cover all costs for repairs.

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