iStock Charged Me for a 1-Year Subscription Without Consent

Yiğit
Yiğit
iStock
May 4, 2024 4:27 PM15

I recently discovered that iStock started a 1-year subscription on my account without my knowledge or consent, and they charged me without any prior notice. I never authorized this payment, yet they are now withdrawing a monthly fee from my card for an entire year.

Despite multiple attempts, I cannot cancel the subscription. There is no clear option to stop the payments, and customer service has been unhelpful. Since this was an unauthorized charge, I had to cancel my credit card to prevent further deductions. However, my iStock subscription still remains active, and I am unable to terminate it.

I demand an immediate cancellation of my subscription and a full refund for the unauthorized charges. iStock must stop forcing users into long-term payments and make cancellations straightforward. This needs to be resolved immediately!

Comments

Similar Complaints

iStock Won’t Let Me Cancel Subscription for Unused Service

Merve
Merve
iStock
February 20, 2024 4:44 PM7

I signed up for an iStock free trial, but I never used the service. Despite this, iStock is now forcing me into a paid s...

iStock Free Trial Trapped Me in a 1-Year Subscription – Won’t Let Me Cancel

Barış
Barış
iStock
August 5, 2024 11:14 AM16

I signed up for a 1-month free trial on iStockPhoto, but when I tried to cancel before the trial ended, I couldn’t find ...

iStock Trial Subscription Charged & Won’t Cancel Without Extra Fee

Yusuf
Yusuf
iStock
December 6, 2023 9:07 PM9

I signed up for an iStock trial subscription on October 28, 2023, expecting to test the service. However, on November 28...

iStock Charged My Card Without Consent—No Easy Way to Cancel

Hüseyin
Hüseyin
iStock
January 9, 2024 3:59 PM7

iStock requires credit card details just to start a trial, but once you enter them, hidden charges start appearing. Even...